Abstract

This article combines the use of the finite element method with a Design Thinking approach to reconstruct a road traffic accident for an traffic accident insurance report in order to analyse the outcome of the accident, compare the respective property damage, and the physical injuries to pedestrians or passengers in order to limit the quantity of large claims compensation for the insurance company, while ensuring the fairness of the compensation for the customer to foster greater trust and credibility in the insurance provider.

Furthermore, an example is given using accounting indicators, to summarise and measure the value added to a company, over five years, of using this strategy of the finite element method combined with a design thinking approach.